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Empty URL in email notifications with GLPI

Once you have the notification system in GLPI configured and running, you could run into a common beginner issue where the URL of the ticket field is shown empty. It is ##ticket.url## tag in notification template, usually formatted with its description field: ##lang.ticket.url## : ##ticket.url## The fix is easy, just navigate, logged in with Super-Admin account, [...]

2018-08-09T18:33:30+02:009.8.2018|Kategórie: GLPI, Service Desk, Software|Tags: , |

View email messages sent through GLPI

GLPI generates a serious amount of email notifications depending on your notification model. Heavily used instances can have tens of thousands notifications emails sent monthly, which is good to keep in mind when designing the infrastructure for a GLPI server. GLPI keeps emails sent via its Mail queue. To view those emails proceed to Mail queue [...]

2018-08-09T18:29:30+02:009.8.2018|Kategórie: GLPI, Service Desk, Software|Tags: |
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