communication

Leveraging Linux Server Management for Optimal GLPI Performance

The world of IT service management (ITSM) can be a complex one. With numerous systems and software to manage, businesses are seeking efficient, comprehensive solutions. One such solution is Gestionnaire Libre de Parc Informatique (GLPI), a robust, open-source ITSM software offering powerful features for incident management, asset management, and IT project management. But to extract [...]

The benefits of Incident management and keeping Incident records in a suitable ticketing tool

Incident management is the process of handling disruptions or failures that occur in an organization's IT systems and services. When an incident occurs, it can have significant consequences for the organization, including lost productivity, decreased customer satisfaction, and even financial losses. One of the key benefits of incident management is that it helps organizations to [...]

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