Professional cloud and consulting services

servicedesk@it365.sk | sales@it365.sk

efficiency

Home>Tag:

Navigating the Complexities of GLPI with Expert Support

As technology advances and IT infrastructure becomes increasingly intricate, companies are seeking comprehensive, reliable tools for their IT service management (ITSM). One standout solution is Gestionnaire Libre de Parc Informatique (GLPI), an open-source ITSM software offering a wide range of features including asset management, incident management, and IT project management. However, while GLPI is undoubtedly [...]

Unveiling the benefits of Managed Applications and the role of specialists

The world of IT is constantly evolving, and businesses are expected to keep up with new technologies and trends. One of the most effective ways to stay ahead of the curve is to adopt managed applications. These solutions, provided by specialized providers, can save companies time, money, and resources, while ensuring optimal performance and reliability. [...]

How to use GLPI to automate your Service Desk processes

In today's fast-paced IT environment, Service Desk teams are under increasing pressure to respond quickly to support requests and keep the organization running smoothly. This is where automation comes in handy, and GLPI can help you automate your Service Desk processes. GLPI is a powerful open-source IT service management software that can help you streamline [...]

Maximizing efficiency with GLPI: Streamlining ticket management for Service Desk agents

In today's fast-paced business environment, it's more important than ever to make sure that service desk agents are able to quickly and easily access the information they need to do their jobs. This is especially true when it comes to managing assets such as computers and printers. With the right asset management and ticketing software, [...]

Step-by-step guide on how to backup GLPI software and database in Mariadb

GLPI, also known as Gestionnaire de parc informatique, is an open-source IT asset management software that helps businesses manage their IT assets, including software, hardware, and network components. However, as with any software, it's essential to have a reliable backup plan in place to protect your data in case of system failures or other [...]

How implementing GLPI asset tracking software can save your company money in the short and long term

Asset tracking is a critical aspect of any company's operations, as it helps organizations keep track of their physical and digital assets, including equipment, tools, and software. With the right asset tracking solution in place, companies can save money both in the short and long term. One example of such a solution is GLPI, an [...]

Maximizing cost savings through efficient asset tracking: A case study on using GLPI

Effective asset management is crucial for any company looking to optimize their operations and reduce costs. One of the most effective ways to achieve this is through the use of asset tracking software, and in this article, we will explore how implementing GLPI, an open-source IT asset management software, helped a company save money in [...]

Why your business should use the GLPI agent to inventory and manage computer and network devices

In today's world, it is essential for businesses to properly inventory and manage their computer and network devices. Not only does this help with budgeting and resource allocation, it also ensures the security and reliability of the organization's IT infrastructure. One tool that can greatly assist with this task is the GLPI (Gestionnaire Libre de [...]

The benefits of Incident management and keeping Incident records in a suitable ticketing tool

Incident management is the process of handling disruptions or failures that occur in an organization's IT systems and services. When an incident occurs, it can have significant consequences for the organization, including lost productivity, decreased customer satisfaction, and even financial losses. One of the key benefits of incident management is that it helps organizations to [...]

Go to Top