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With the increasing complexity of IT service management, businesses worldwide are turning to tools like Gestionnaire Libre de Parc Informatique (GLPI) to streamline their operations. GLPI is a powerful open-source IT service management (ITSM) tool that offers a wealth of features, including asset management, issue tracking, and IT reporting. However, the key to unlocking its [...]
In today's fast-paced IT environment, Service Desk teams are under increasing pressure to respond quickly to support requests and keep the organization running smoothly. This is where automation comes in handy, and GLPI can help you automate your Service Desk processes. GLPI is a powerful open-source IT service management software that can help you streamline [...]
In today's fast-paced business environment, it's more important than ever to make sure that service desk agents are able to quickly and easily access the information they need to do their jobs. This is especially true when it comes to managing assets such as computers and printers. With the right asset management and ticketing software, [...]
Asset tracking is a critical aspect of any company's operations, as it helps organizations keep track of their physical and digital assets, including equipment, tools, and software. With the right asset tracking solution in place, companies can save money both in the short and long term. One example of such a solution is GLPI, an [...]
Effective asset management is crucial for any company looking to optimize their operations and reduce costs. One of the most effective ways to achieve this is through the use of asset tracking software, and in this article, we will explore how implementing GLPI, an open-source IT asset management software, helped a company save money in [...]
Incident management is the process of handling disruptions or failures that occur in an organization's IT systems and services. When an incident occurs, it can have significant consequences for the organization, including lost productivity, decreased customer satisfaction, and even financial losses. One of the key benefits of incident management is that it helps organizations to [...]
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IT and ITIL have been our passion for 20 years. We manage cloud solutions, specialized applications and factory heavy machinery. We manage your clouds, computers, laptops, mobile devices, servers, printers, and printing systems, VPN or PBX.
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