In our previous articles, we explored how GLPI connects departments across your organization, improving collaboration and streamlining workflows. Today, we’ll take it one step further and focus on how automation in GLPI can reduce repetitive tasks, increase accuracy, and boost productivity in both IT and non-IT departments.

With the right configuration, GLPI can automate many routine tasks—whether it’s processing employee onboarding, tracking maintenance schedules, or managing budget approvals. Let’s explore how automation in GLPI makes business processes more efficient.

Why Automation Matters in Business Operations

Manual processes are time-consuming, prone to errors, and difficult to track. Automation with GLPI:

  • Saves Time: Repetitive tasks, such as ticket escalations or asset assignments, are done automatically.
  • Reduces Errors: Automated workflows ensure consistency, minimizing human error.
  • Increases Visibility: Managers have a clear overview of tasks and processes in real-time.
  • Boosts Employee Productivity: Teams can focus on strategic work rather than administrative tasks.

Practical Examples of Automation in GLPI

  1. HR Onboarding Automation
    When a new employee joins, HR can trigger an onboarding workflow in GLPI that notifies IT to prepare devices, finance to set up payroll, and facilities to assign a workspace.
    ✅ Result: Faster onboarding with fewer delays.
  2. Maintenance Scheduling in Facilities
    Facilities teams can automate routine maintenance requests, such as HVAC checks or cleaning schedules, ensuring no task is forgotten.
    ✅ Result: Increased asset longevity and reduced downtime.
  3. IT Ticket Escalations
    GLPI can automatically escalate unresolved tickets after a set period, ensuring issues are addressed promptly.
    ✅ Result: Improved SLA compliance and customer satisfaction.
  4. Finance Approvals
    Automate budget approval processes with step-by-step workflows, including notifications for each stage of approval.
    ✅ Result: Faster processing times and improved financial oversight.

How IT365 Helps You Maximize Automation in GLPI

Implementing automation requires more than just software—it requires a thoughtful approach to process design. At IT365, we:

  • Analyze your business processes to identify areas where automation will deliver the most value.
  • Customize GLPI workflows to match your business needs.
  • Train your teams to use automated processes effectively.
  • Provide ongoing support to ensure everything runs smoothly.

Unlock the Full Potential of GLPI Automation

Automation isn’t just about efficiency—it’s about empowering your team to focus on high-value tasks. With GLPI and IT365, you can automate repetitive tasks across all departments, improving productivity and reducing costs.

👉 Contact us today to learn how GLPI automation can transform your business operations.