In today’s rapidly evolving IT landscape, organizations need robust tools to manage their infrastructure, assets, and support services effectively. GLPI (Gestionnaire Libre de Parc Informatique) is an open-source IT asset management and service management software that empowers businesses to streamline their IT operations, improve service delivery, and maintain comprehensive control over their IT environment.

What is GLPI? GLPI is a powerful and versatile software solution designed to help organizations manage their IT assets, support tickets, and service requests efficiently. With a wide range of features, GLPI is ideal for businesses of all sizes, providing the tools needed to:

  • Manage IT Assets: Keep track of all your IT assets, including hardware, software, and network devices, with detailed inventory management features.
  • Handle Service Requests: Streamline the management of IT service requests and support tickets with a centralized helpdesk system.
  • Automate Workflows: Automate routine IT tasks and workflows, reducing manual effort and increasing efficiency.
  • Monitor Performance: Monitor the performance and availability of your IT infrastructure with real-time data and reporting tools.
  • Ensure Compliance: Maintain compliance with industry standards and internal policies through comprehensive documentation and audit trails.

Key Features of GLPI

  • Asset Management: Track and manage all your IT assets throughout their lifecycle, from procurement to disposal.
  • Service Desk: Centralized helpdesk system for managing service requests, incidents, and support tickets.
  • Knowledge Base: Create and maintain a comprehensive knowledge base to support IT staff and end-users.
  • Reporting and Dashboards: Generate detailed reports and dashboards to monitor IT performance and identify areas for improvement.
  • User Management: Manage user roles and permissions to ensure secure access to IT resources.

Why Choose GLPI with IT365?

At IT365, we specialize in implementing and supporting GLPI to help businesses optimize their IT operations. By partnering with us, you gain access to our expert team who will tailor GLPI to meet your specific needs, ensuring that you get the most out of this powerful tool. Whether you’re looking to improve your IT asset management, enhance service delivery, or streamline your IT workflows, GLPI with IT365 provides the solutions you need.

Transform your IT operations with GLPI and IT365’s expertise. Ready to take your IT management to the next level? Visit our English Contact Page or Slovak Contact Page to learn more about how we can help your business.